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John
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• it support engineer / systems administrator 180 000
Job Type: Full-Time

Education

From 0 to 2002
AlCON- ICMS, -Computer Engineering Institute
No added languages

Experience

IT Support Engineer / Systems Administrator
The Source Computers Limited
February 2010 - Present Day (7 years 2 months)
  • Reports to the Head, Information Technology

-Manage information technology and computer systems within the company

-Develop and implement policies and procedures for computer systems operations and development

-Ensure technology is accessible and equipped with current hardware and software

-Troubleshoot hardware, software and network operating system

-Be familiar with all hardware and software in use and Repairs of Desktop & Laptop systems

- Act as first point of contact for personnel seeking technical/ systems assistance and assist in resolving Microsoft office issues,

-Networking/Server Administration

-IT support, maintenance, repairs & services

-IT Infrastructure development/implementation

User mail accounts, important documents, system software’s and Drivers, etc.

Data backup, internet ,IP/Network monitoring, files & print sharing.

  • Provide orientation to new users of existing technology
  • Provide individual training and support on request
  • Monitor and maintain technology to ensure maximum access
  • Maintain log and/or list of required repairs and maintenance
  • Make recommendations about purchase of technology resources
  • Provide network access to all staff
  • Install Connect and set up hardware and software’s as required
  • Provide network accounts and passwords as required