Ruth
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Accountant. 120 000
Job Type: Full-Time

Education

From 0 to 2005
Nigerian Navy Secondary School
From 0 to 2009
Benue state university
From 0 to 2011
BUJAMBI cumputer training school
From 0 to 2013
Metrosoft Computer Institute (Peachtree Accounting)
No added languages

Experience

Customer service officer.
Ecobank Nigeria Ltd(Maza Maza branch) (NYSC)
December 2011 - November 2012 (11 months)

Responsibilities:

  • Ability to understand customers needs and provide appropraite solutions and attention.
  • Identify cross-sell opportunities during customer interaction.
  • Solicit customer feedback and identify problem trends for improvement actions.
  • Assiting customers with their enquiries and escalate/ redirect problems when necessary.
  • Responding to mails.
  • Cheque confirmation.
  • Safe keeping of customers documents.
  • Prompt response to deffered list (inward clearing cheque)
  • Assiting customers in opening accounts.

Achievements:

Increased the branchs deposit by 10% during the time period.

Teacher.
Great brains nursery and primary school, lagos.
May 2011 - July 2011 (3 months)

Responsibility:

Teaching and coordinating the students of the basic five class.