Hotel Support Continental, Blue Ribbon
January 2004 - January 2007 (3 years 1 month)
- Maintaining good working relationship between the company and clients
- Liaising with client and providing relevant support structure.
- Implementation and managing sales reporting structures.
- Ensuring prompt collection of money from clients.
- Ensuring the company’s service is based on customer satisfaction.
- Sourcing for clients with a view to expanding our current client’s sales.
- Taking decision in the hotel in absence of the hotel manager
- Handling guest complain.
- Ensure that all the departments are fully manned.