JOHN
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Admin Officer 80 000
Job Type: Full-Time

Education

From 0 to 2008
KOGI STATE UNIVERSITY, AYIGBA
No added languages

Experience

CUSTOMER CARE REPRESENTATIVE(AGENT)
AIRTEL NIGERIA (SPANCO BPO)
August 2012 - January 2013 (5 months)

ATTENDING TO CUSTOMERS NUMEROUS NEEDS RANGING FROM MIGRATION,BLACKBERRY ISSUES, BILLING OUTSIDE BUNDLE, RECTIFYING DROOPED AND HIGH BILLING ISSUES AND ALSO ESCALATING RESOLVABLE COMPLAINTS TO THE BACK-END TECHNICAL DEPARTMENT FOR RESOLUTIONS. DUE TO MY EFFICIENCY, I WAS SELECTED FOR POSTPAID CALLS(HIGH NET-WORTH CUSTOMERS) AND TRAINED AS APPROPRIATE IN THAT QUARTERS.

RECEPTIONIST
AYALLA HOTELS LTD, YENAGOA
November 2008 - February 2009 (3 months)

ATTENDING TO QUEST WHILE CHECKING INN AND ALSO RENDERING HOSPITALITY SERVICES DELIGHT BY WAY OF SOLVING ISSUES