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CHIOMA TOCHI
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Admin Officer 180 000
Job Type: Full-Time

Education

From 0 to 2000
ONYEGEDE COMMUNITY SECONDARY SCHOOL,OTUKPO,BENUE STATE
From 0 to 2005
UNIVERSITY OF NIGERIA NSUKKA
No added languages

Experience

Chief Risk Officer 2
Melon Worldwide Ltd
July 2012 - Present Day (4 years 11 months)
          • nsure that the organisation is in full compliance with applicable regulations.
          • Enabling the efficient and effective governance of significant risks, and related opportunities, to the company’s business and its various departments
          • Formally bring consideration of risk into the strategic decision making

Develop, maintain, and update risk governance - framework

CUSTOMER SERVICE OFFICER
MAINSTREET BANK LTD
December 2009 - June 2012 (2 years 7 months)

Dealing with customer enquiries and complaints.

Ensure that service standards are met.

Ensure that service recovery on errors, miscommunication etc are dealt within the most efficient and courteous manner.

Ensure confidential information is not disclosed to unauthorized persons.

Opening accounts for genuine individuals and companies that met the required policies and procedures as well as other processes that flow with account opening: E-alert, cheque books, ATM cards, Visa Cards, mandate, account closure etc.

Handling of request for statement of accounts and reference on customer.

Preparation of monthly returns to be rendered to head office.

Taking of income and charges due on customer’s as appropriate.

Administrations of data update form.

Assist in the bank’s effort to combat money laundering by adhering to the key

principles in relation to identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers.

Ensures customer’s satisfaction.

FUNDS TRANSFER OFFICER
AFRI BANK NIG PLC
September 2008 - December 2009 (1 year 4 months)

 Posting of clearing cheques and bank draft

 Preparing of clearing cheque schedule

 Receiving/posting of foreign currency

 Booking and terminating of deposits

 Balancing of general ledger accounts

 Processing of standing order

 Processing of Form M.

 Processing of clearing outward caution notice

RELATIONSHIP OFFICER RETAIL BANKING(NYSC)
ECO BANK NIG PLC
August 2006 - September 2007 (1 year 1 month)

o Deposit mobilization

o Relationship Officer

o Good relationship management

o Business innovation

o Debt Recovery