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Adepoju
Personal data and contacts will be open only to employers with access to CV database
Admin manager 200 000
Job Type: Full-Time

Education

From 0 to 2003
Benue state university
No added languages

Experience

Program Officer Communications and Enterprise
African Women Leaders Think Tank AWLTT
January 2013 - Present Day (4 years 6 months)
Coordinating and developing Women Entrepreneurship Projects, Identifying partnerships and linkages to support effective sustainability of projects. Creating opportunities for entrepreneurs within the program to enhance their networks and networking skills and collaborate with each other. First point of contact for all external and internal publics in and outside of the organization; Managing staff, logistics, events, trainings and programs ; Organising all travel arrangements for events and programs during Biannual Sensitization tour to African Countries and International countries. This includes Flight Arrangements, Hotel arrangements, airport pickups and drop-off, local transport. Managing all budgets and accounts for programs and events, filling all event documents in Hard and soft copy.
Client Service Executive
Stage side limited Lekki Lagos
May 2012 - December 2012 (8 months)
  • Keeping a data base on all clients, establishing a good rapport with all clients of the company, providing clients with brochures on property options, Building Options and Interior finishes. Liaising with builders, Surveyors, engineers and suppliers and reporting to Management .listening to all complaints of Clients and company workers and sorting it out .keeping clients updated about development of work in their properties .Checking on contractors on sight and reporting to Management.
Customer Service supervisor
EK Studio Caerphilly Wales
May 2011 - May 2012 (1 year 1 month)
  • Monitoring my teams performance by making sure they give excellent customer service. Handling complaints from both staff and customers , Helping with training and development of staff, Assisting my team with administrative duties like keeping customer data base , Sending out emails, filling and investigating customer complaints, helping to hire new staff, providing information to Customers by providing packages of what the company offers .dealing with issues of Refunds and Compensation .
Passenger Surveyor/ Customer service Executive
Huntress Commercial for Transport for London
January 2010 - January 2011 (1 year 1 month)
  • Serving as the first point of contact for all Bus passengers on behalf of Transport for London. Meeting and greeting between five hundred to a thousand diverse, multicultural and heterogeneous customers on the buses on a daily basis. Handing out questionnaires and talking customers through the purpose of the survey, and explaining the benefits of the survey in a courteous manner. Listening to customer complaints and clarifying issues within our capacity. Recording and assessing customer journeys, opinions and reactions before handing surveys over for analysis.
Customer Service Royal Mail
Royal Mail Tonbridge Kent
August 2009 - January 2010 (6 months)

Greeting and meeting customers at point of arrival .Assigning mails to points of delivery and package Arrangement. Packing products into boxes and sealing; allocating mails and packages according to local post codes and various locations worldwide. Sorting out mails and packages for easy logistics and distribution.

Customer service and sales Adviser
Emmanuel Elegance Spa Cardiff Wales
February 2007 - July 2009 (2 years 6 months)
  • Basic meet and greet, listening to customer complains, and resolving any issues.

Marketing company services and products to potential customers and advising clients on services offered. Upholding and promoting company image.

Production customer Assistant
Abacus Pontypridd working for (Creative Outsourcing ,International) (COSI) Maesteg, Wales.
November 2006 - December 2006 (2 months)
  • Communicating with internal staff and external customers, serving as the first point of call for all external customers. Listening to queries from staff working on the production line; packaging, and labelling. Cross checking, product quality, batch numbers on products. Inspecting Packing of products into boxes and sealing, arranging products on shelves, and setting up boxes ready for distribution. Receiving used boxes and Breaking used boxes. Cleaning work environments and Cross checking products for wrong packaging or mistakes.
Client relation Assistant
Fred and Johnson engineering and telecoms Nigeria, West Africa
September 2003 - July 2006 (2 years 11 months)
  • Setting up meetings between all external publics and internal publics, Assisting Management in scheduling meetings, Booking Flight Arrangements, Dealing with press briefings, filling reports on Meetings with clients, forwarding continuity forms to Management. Continuous liaising with clients on phone and by email, Listening to client complains and resolving all issues personally or handing over to the appropriate management.

Generally building favorable relationship on behalf of the company and dealing with most responses from external media