Samuel Olukayode
Personal data and contacts will be open only to employers with access to CV database
Admin/hr/general operations 6 000 000
Job Type: Full-Time

Education

From 0 to 2011
Obafemi Awolowo University, Ile-Ife
From 0 to 1999
University of Ilorin
No added languages

Experience

Head, Branch Operations and Special Products
Capital Express Assurance Ltd
March 2010 - Present Day (7 years 1 month)

 Coordinating all activities relating to branches

 Manage strategic relationships and alliances with clients.

 Maintaining policy records.

 Handling of all group life related claims and generating policy certificates for special products (SWIS, NYSC AND NAWIS schemes).

 Insurance underwriting of special products.

 Products development, review and pricing

 Research and Development

 Fund /Deposit Administration

 Coordinate activities in the Special Products Unit of Group Technical department

 Ensure overall quality for the unit

 Ensure that required data from policyholders to administer the Special Products Schemes efficiently are obtained and properly set-up in the company operations software (IES Online)

 Ensure that policyholders’ enquiries and complaints are promptly attended to in accordance with agreed time lines (i.e. 24 hours).

 Ensure efficient management of the company relationship with the stakeholders of the Special Products Schemes

 Ensure prompt generation of management reports to facilitate the renewal of the schemes

 Ensure correct computation, processing and settlement of the Special Products claims

 To preclude the settlement of fraudulent and in genuine Special Products claims

 To monitor adherence to agreed time lines in the unit

 Review the Unit’s procedures and process flows continuously to find better way to meet customer’s demand ;

 Ensure efficient management of resources (human and material)

 Ensures quality is built into work and rework is cut down to a minimum

 Ensuring all management reports are generated on time and accurate

 Other functions assigned by the management.

Assistant Banking Officer
Oceanic Bank Intl Plc
February 2008 - December 2009 (1 year 11 months)

 Opening of accounts.

 Issuance of cheque books.

 Verifying signatures on official documents and cheques.

 Processing stop orders.

 Scanning of customer of customers’ mandates,

 Attending to all customers’ requests, complaints and enquiries

 Sending out search reports for confirmation and follow up

 Ensuring customers’ files are properly updated and filed.

 Ensuring a fraud and error free environment with operations with special reference to account opening.

 Confirmation of cheques

 Understanding bank’s products and processes

Officer, Group Life Division
Capital Express Assurance Ltd
October 2005 - January 2008 (2 years 4 months)

 Handling group life policies

 Exploring and maintaining good relationship with corporate clientele and other customers

 Maintaining policy records.

 Handling of all group life related claims and generating policy certificates for special products (GTPP, SWIS AND NAWIS schemes).

 Insurance underwriting of special products.

 Report rendition: weekly and monthly.

 Other functions assigned by the management.

Admin and Recruitment Executive
Poscimur Ltd
March 2002 - September 2005 (3 years 8 months)

 Find reliable sources for goods; obtain best prices, quality and delivery capability.

 Provide competitive vendor offers/bids to client companies.

 Manage strategic relationships and alliances with clients.

 Stock taking and account reconciliation.

 Records keeping and updating of staff file

 Documents management.

Provide support to supervisors and staff to develop the skills and capabilities of staff.

 Ensure that accurate job descriptions are in place

 Provide advice and assistance with writing job descriptions

 Process employee requests for outside training while complying with polices and

 procedures

 Provide basic counseling to staff that have performance related obstacles

 Provide advice and assistance in developing human resource plans

Monitor staff performance and attendance activities.

 Monitor daily attendance.

 Investigate and understand causes for staff absences.

 Recommend solutions to resolve chronic attendance difficulties.

 Provide basic counseling to staff that have performance related obstacles.

 Provide advice and recommendations on disciplinary actions.

 Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services.

 Inform affected staff or residents of unexpected absences from work and coordinate actions ensuring the continuity of services such as cancellation of events and locating keys.

 Coordinate staff recruitment and selection process

 Provide advice and assistance to supervisors on staff recruitment

 Prepare notices and advertisements for vacant staff positions.

 Schedule and organize interviews

 Participate in applicant interviews

 Conduct reference checks on possible candidates

 Reports rendition to the C.E.O.; daily, weekly & monthly.