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Michael
Personal data and contacts will be open only to employers with access to CV database
Adminisrative assistant
Job Type: Full-Time

Education

From 0 to 2010
Olabisi Onabanjo University,Ago-Iwoye
No added languages

Experience

Computer Instructor
Faith Schools and College
December 2011 - October 2012 (11 months)

Teaching the students the theory and practical aspects of computer studies

Giving students practical exercises on lessons taught

Ensuring a conducive environment for learning

Customer Relations Officer
Celebrity Drycleaners Limited
October 2010 - December 2011 (1 year 3 months)

Ø Monitor and respond to customer’s complaints/enquiries

Ø Update new and existing customer’s database

Ø Source for customers with the use of fliers and verbal contact

Ø Project technology and service improvement

Ø Picking and dropping off of customer’s garments

Ø Answering all inbound calls and questions

Customer Care Executive
Integrated Micro-Finance Bank
February 2009 - September 2010 (1 year 7 months)

Ø Ensure clients are well informed on bank’s products and services

Ø Update new and existing clients’ database

Ø Maintaining the accounts of new and existing clients

Ø Monitor and respond to customer’s complaints/enquiries via email and phone calls

Ø Ensure quality and timely services are delivered to clients

Ø Log all customers queries and keep records of steps taken to resolve issues

Brand Marketing Personnel
Cross Marketing Services
August 2008 - January 2009 (6 months)

Ø Maintaining customers relationship by identifying their requirement promptly

Ø Source for new customers using verbal contact

Ø Prepare detailed weekly report on customer’s views concerning brand products

Ø Monitor and respond to customers complaint/enquiries via telephone

Brand Projector
Guinness Nigeria Plc
February 2000 - December 2004 (4 years 11 months)

Ø Source for new customers by using verbal contact and fliers

Ø Acted as interface between Guinness Nigeria and customers

Ø Ensure prompt availability of product to customers

Ø Prepare detailed weekly report on sales of products

Ø Follow-up on customers acquisition programs