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IBRAHIM
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Administrative / ICT officer
Job Type: Full-Time , open to relocation

Education

From 0 to 2003
AHMADU BELLO UNIVERSITY ZARIA
ADMINISTRATION
Languages:
English

Experience

Help Desk SUPPORT OFFICER
QUANTEQ TECHNOLOGY SERVICIES
September 2007 - Present Day (9 years 8 months)

Installations and management of all software’s / applications used on the client computers
Managing the LAN and Wireless Network
Responsible for computers and software’s Maintenance
Responsible for daily incidence management
Ensuring service availability at all time
Resolution of interconnectivity problem
Ensuring users have access to network resources
Installation and management of network printer
Installation and joining of computers to domain

Office Manager
PETRA COMPUTER
February 2007 - September 2007 (7 months)

Make all logistics arrangements and provide all administrative supports during trainings.
Keeping account of all transactions in the office
Keeping of files and student information
Provide training to students on the use of Microsoft office packages
Responsible for daily administration of the office
Attend to various customers’ complaint and ensure that issues are resolved as fast as possible.
Maintain inventory of the branch assets
Handle in-coming and outgoing correspondences
Supervises services staff at the branch
Act as secretary at branch/departmental meetings
Ensure efficient maintenance and repairs of all the infrastructures at the branch
Monitor and anticipate material requirement to minimize delays or disruptions in service delivery and provide appropriate feedback/escalation of pending issues.
Ensure timely provision of stationery/administrative requirements to the branch and department
Monitor the use of resources/ materials to minimize wastages and losses.