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EDESILI
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Administrative Officer 100 000
Job Type: Full-Time

Education

From 0 to 2004
FEDERAL POLYTECHNIC KADUNA. (PGD)
From 0 to 2001
FEDERAL POLYTECHNIC KADUNA ( HND)
No added languages

Experience

HEAD CUSTOMER CARE UNIT
NIGERIA MOBILE TELECOMMUNICATION. (M-TEL)
March 2005 - October 2010 (5 years 8 months)

Attending to customer enquires and complaints.

Educating customers on the various products services and promos the company renders.

Creating awareness of company's products by doing road shows, pet talks, door to door enlightenment and public enlightenment.

Proper documentation of individual and cooperate company's account

ACHIVEMENTS.

Customers' satisfaction.

Complaints were resolved within lead time.

Sales increased because of the awareness programmes .

DEALERSHIP OFFICER
NIGERIAN MOBILE TELECOMMUNICATION (M-TEL)
November 2003 - July 2004 (8 months)

Assist in monitoring the dealers and to co-ordinate the process of ordering and delivering of stock to dealers.

Manage dealers date base records to monitor their performance for incentive.

Provide timely and effective relationship between management and dealers.

Assist in implementing plans and strategies to promote dealers performance with the over all aim of achieving established sales target.

ACHIVEMENTS.

50% increase in sale that period.

Better relationship and understanding between dealers and management.

Increase in incentive.

Administration/Accounts Reconciliation officer.
Nigeria Prison Head Office.
January 2003 - January 2003 (1 month)

Reconciliation of departmental accounts.

Assist in preparing staff salaries.

Keeping records and update of staff records.

Organising social functions, like seminars , talk show etc.