Customer-focused, determined to provide quality customer service and ensure satisfaction at all times
¨ Strong interpersonal abilities, able to deal effectively and politely resolve issues and concerns with clients from various backgrounds and levels.
Maintain the relationship be the organization and existing client
¨ Prepared lesson note and provided assistance to students on various concerns and issues as well as in proofreading various materials and documents
Coordinate and direct in a professional manner, parents and students enquires while effectively employing solid knowledge in resolving complaints in a timely manner.
¨ Helped in the preparation and completion of school accounts and reports.
.¨ Performed verification of student enrollment and recruitment
¨ Ensured timely billing and collection of payments from students
.¨ Managed calendar, organizing and scheduling of student activities and parent appointments