HOPE
Personal data and contacts will be open only to employers with access to CV database
Administrative officer 100 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2008
ANAMBRA STATE UNIVERSITY, ULI . ANAMBRA STATE
Languages:
English

Experience

CUSTOMER CARE REPRESENTATIVE
STANBIC IBTC BANK PLC
February 2012 - Present Day (5 years 3 months)

Job description Politely attends to customers account inquiries and anomalies. Configuration of customers SMS alert, ATM Cards and Cheque book. Performs fund transfers for customers. Collection of application forms for pension benefit from retirees and disengaged clients. Processing of pension benefit for pensioners and disengaged client. Attend to Asset Management clients for the purchase of shares or other products or redeeming of client investment. Sending of weekly report

ACHIEVEMENTS IN STANBIC IBTC BANK

1. As a relationship officer, I have been able to develop unique relationship with my customers that makes them come with customers that will wish to be treated the way.

2. I have constantly exceeded my weekly and monthly targets.

3.Being able to sell the right product to the right customer because of my ability to understand my customers need and good knowledge of bank products.

4. Being able to develop good rapport with difficult customers.

5. Being proactive and strive to deliver to my shareholders at all time.

6. Upholding the highest level of integrity in discharging my daily duties.

CUSTOMER CARE RESPRESENTATIVE /SALES REPRESENTATIVE
MTN TRADE PARTNER (BENJACK TRANSWORLD AGENCIES)
March 2010 - December 2011 (1 year 10 months)

Job description Marketing and Selling of MTN Products and Services Creating awareness on new MTN Product and Services.

ACHIEVEMENTS

Exceeding my monthly and yearly target.

Ability to convert most of our prospective customer

Ability to resolve daunting challenges

FEILD MONITOR
WORLD HEALTH ORGANISATION
March 2009 - January 2010 (11 months)

World Health Organization, Jigawa State 2009 Monitoring and supervision of community immunization

campaign. Data gathering of immunized and non immunized members

of the community. Creation of immunization awareness among the members of the community (Publicity). Distribution of incentives to immunized children as instructed by WHO Quality assessment of available drugs incompliance to NAFDAC standards. Effective reporting of collected data to the WHO.