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Mustapha
Personal data and contacts will be open only to employers with access to CV database
Administrative/HR Officer 100 000
Job Type: Full-Time , open to relocation

Education

From 2013 to 2014
Nigeria Defence Academy, Kaduna
Master in Conflict, Security and Development
Other
From 2006 to 2010
Nasarawa State University Keffi
Sociology
Degree
From 2000 to 2006
FGC Keffi
WEAC
High School (S.S.C.E.)
Languages:
English Fluently
Hausa Fluently
Yoruba Elementary

Experience

Supervisor, Field Sales
UAC FOODS LIMITED
May 2014 - May 2016 (2 years 1 month)
Abuja
Central Business District
• Make initial customer contact through visits or calls. • Identify each potential customer’s needs. • Formulate business proposals according to customers’ business needs. • Negotiate prices and variations in prices and specifications. • Manage account management and expansion activities. • Develop new opportunities and close existing ones. • Build meaningful relationships within and outside the company. • Develop detailed territory plans. • Ensure appropriate and timely delivery of goods and services. • Follow up on service and / or product once the delivery has been made. • Research market trends and products. • Arrange meetings with potential clients. • Challenge objections in order to get the customer to buy a product. • Liase with suppliers to ensure appropriate product delivery. • Check quantity and quality of products prior to delivery. • Record sales information and maintain customers’ records. • Prepare sales reports by analyzing and summarizing information. • Review self sales performance with a view to improve it.
Customer Care Officer
GistMe Communications Limited
March 2012 - September 2013 (1 year 7 months)
Abuja
Maitama
Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. -Resolve customer complaints via phone, email, mail, or social media. -Use telephones to reach out to customers and verify account information. -Greet customers warmly and ascertain problem or reason for calling. -Cancel or upgrade accounts. -Assist with placement of orders, refunds, or exchanges. -Take payment information and other pertinent information such as addresses and phone numbers. -Making sure all customers needs are met in a timely manner.