hameedat
Personal data and contacts will be open only to employers with access to CV database
Airline ticket agent 150 000
Job Type: Full-Time

Education

From 0 to 1998
Bayero university kano
From 0 to 2002
School of remedial studies, bayero university kano
From 0 to 1990
Okene central community secondary school anyava
Languages:
English

Experience

Ticketing and reservation supervisor
Arik air limited
August 2007 - August 2009 (2 years 1 month)
  • General overseeing of sales at the ticketing counter
  • ensuring effective and smooth deliverance of services to our clients by ensuring excellent customer service is adhere to
  • Preparation of daily, weekly and monthly sales report
  • Training the ticketing agents on new software update that they require in ther daily job execution
  • Develeping the business of existing clients by identifying and meeting their needs
  • Ensuring regular benchmarking and effective observation of competition

ticketing and reservation agent
Arik air limited
August 2006 - August 2007 (1 year 1 month)
  • Opens ticketing counter for sales
  • Making reservation and selling of tickets
  • making sure customers attended to promptly and respectfully
  • Enlightening the customers of the companies products and services
  • Reconciliation of daily sales and preparation of sales report
  • Making changes and reissuing ticket itinerary
Customer Liaison Officer
Aviation logistics and management limited
June 2005 - June 2006 (1 year 1 month)
  • Profile passenger travel document to rule out fake passports and visas
  • Searching of passenger luggage for dangerous goods like guns, knifes etc
  • Performs the administrative functions of the sales department like file management, sending mails, making requitision
  • Liaises with other departments to carryout insentives to travel agencys and corporate clients alike
  • Update travel agencys and corporate clients on new products and services of the company
ticketing and reservation agent
Chanchangi Airlines limited
February 2001 - May 2004 (3 years 4 months)

  • Opens ticketing counter for sales
  • Making reservation and selling of tickets
  • making sure customers attended to promptly and respectfully
  • Enlightening the customers of the companies products and services
  • Reconciliation of daily sales and preparation of sales report

Additional information

About Me
  • Attended Passenger verification course conducted by international security defense systen in conducted on the 10th may 2005
  • On the job training on airfares, passenger handling and customer serrvice
  • Document fraud conducted by united kingdom airline liaisonofficer, homeoffice,on the 16th of june 2005
  • Document fraud training conducted by citizenship and immigration , canada