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Gbenga
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Analyst IT support 120 000
Job Type: Full-Time

Education

From 0 to 2004
University of Ilorin
No added languages

Experience

NOC Engineer
SKANNET
December 2006 - Present Day (10 years 5 months)

 (SKANNET) ( December 2009-Till Date)

Designation: Head Ilorin Business Unit/NOC Engineer

Job Description:

(1)Database Management (2) Experienced in Free BSD, UNIX, LINUX, MySQL administration and management. (3) Management and maintenance of Satellite modems, DVB, VSAT etc. (4)Monitoring the INCLINED Orbit Satellite dish for broadband internet access for over two thousand clients. (5) Networking and troubleshooting with TCP/IP,DHCP,Firewall,NAT. (6) Staff training in Free BSD etc and preparation of manuals for Helpdesk and Technical Support officers (7) Policy formulation and implementation, ensuring clients satisfaction(8) Implementation and maintenance of several base stations/repeater stations with Mikrotik router

 SKANNET. (October 2008-November 2009)

Designation: Senior Technical Support Engineer

Job Description:

(1) Perform installation, upgrade and maintenance of hardware/software for clients (2) Troubleshoot and maintain clients applications(Wireless and broadband) (3) Implementation of point to point user management(PPPOE,PPTP) (4) Data backup, management and day to day operation of mail and radius server such as sendmail,squid etc (5) Treating reports logged into request tracker (6) Resolving various network issues that arise.

 SKANNET (December 2006- October2008)

Designation: - Technical Support Engineer.

Job Description:

(1) System support, LINUX server management, Windows Me,XP,Windows 2003 (2) Management of Network monitoring tools (Nagios,Smokeping) (3) Troubleshooting and fixing clients problems (4) Design and implementation of WAN and LAN (5) Configuration & management of DHCP server for network of computers, (6) Maintaining firewall, wireless internet access via Mikrotik routers. (7) Management of VSAT

 PHCN DAMATURU YOBE STATE (Sept. 2005-September 2006)

Designation: - NYSC (Support Engineer)

Job Description:

(1)System support at the NOC (2) Tracing and fixing faults on the 11KVA power lines.(3) Troubleshooting and fixing clients problems (4) Maintenance of faulty transformers (5) Configuration & management of DHCP server for network of computers, (6) Maintaining firewall, wireless (7) Deployment & management of direct v-sat for network connectivity.