Olumide
Personal data and contacts will be open only to employers with access to CV database
Analyst, business intelligence
Job Type: Full-Time

Education

From 0 to 2009
University of Manchester, United Kingdom
From 0 to 2003
University of Lagos, Nigeria.
From 0 to 1999
University of Ibadan, Nigeria
No added languages

Experience

Programme Facilitator/Coordinator
GREIDAMS TRAINING CENTRE
August 2011 - Present Day (5 years 8 months)
  • Formulating and designing training proposals and programmes appropriate to update identified skills and knowledge deficiency to clients.
  • Facilitating training programmes in Project Management.
  • Determination of training goals and objectives.
  • Responsible for planning of modalities and logistics.
  • Supervised the arrangements for the adequate publicity of training programmes.
  • Supervised the arrangements of workshop venue and other logistics.
  • Supervised the procurement, storage and issuance of stationery.
  • Ensuring the remittance of statutory fund from the payroll.
  • Management of wages and salary administration of staff.
  • Ensuring that proper personnel records are kept and maintained.
  • Responsible for any other assignment that may be delegated by the CEO from time to time.
Consultant
UOC Educational Consultants
January 2011 - July 2011 (7 months)
  • Liaising with institutions in Europe and Asia with the aim of getting admission for Nigerians who wish to study abroad.
  • Strategic sourcing of students for institutions in Europe and Asia.
  • Providing career guidance and counselling to young and determined students who wish to study in Europe and Asia.
  • Awareness campaigns and presentation of company products and services at seminars.
Customer Consultant
O2 UK
April 2010 - November 2010 (8 months)
  • Handling inbound calls from existing customers
  • Answering queries on their range of products and services
  • Taking ownership of calls and ensuring that customer's problems are resolved quickly and efficiently without need of escalations.
  • Identifying customer needs and ensuring that their expectations are exceeded
  • Providing service in a professional way at all times when relating with customers
  • Relating with different categories of customers without compromising standards as well as working in line with the Data Protection Act.
  • Turning Customers into fans
Transaction Products & Services Officer/Sales & Marketing Officer/Branch Operations
STANBIC IBTC BANK PLC
September 2000 - September 2008 (8 years 1 month)

TRANSACTIONAL PRODUCTS AND SERVICES OFFICER

1. Preparation of revenue collection budgets.

2. Extensive monitoring of revenue collections from all the branches of the bank.

3. Preparation of performance reports in line with set targets.

4. Processing of tax payments on behalf of corporate customers and ensuring that the tax payments are duly receipted.

5. Monitoring of cash flows between corporate customers and their various clients/contractors.

6. Monitoring of salary payments of the corporate customers by ensuring that staff accounts are duly credited regardless of where the accounts are domiciled.

7. Regularly liasing with government parastatals and other corporate customers in ensuring the smooth running of their various accounts.

8. Representing the bank in various stakeholder meetings.

SALES AND MARKETING OFFICER

1. Marketing of the banks investment and non-investment products to corporate and non-corporate customer.

2. Efficient management of existing relationships with both corporate and non-corporate customers on an on-going basis.

3. Arranging and coordinating marketing calls, meetings and visits to facilitate mutually benefiting relationships.

4. Preparation of daily, weekly and monthly performance reports.

5. As a team leader, managed and motivated different teams in meeting sales targets

6. Representing the bank in various stakeholder meetings.

BANKING OPERATIONS OFFICER

1. Customer Services - Opening of accounts and attending to customer enquiries.

2. Processing of Interbranch Cheques

3. Processing of Inward and Outward Clearing Cheques

4. Issuance and redemption of certified cheques

5. Transfer of funds between accounts

6. General Teller Services