Manage all FSAs (field support agents) accross the zone.
Report and analysis of KYC sim registration key performance indicator (KPI)
Rationalize the distribution of all KYC related devices and accessories accross the zone.
Monthly audit of all KYC terminals and accessories assigned to the zone.
Hold refesher training with KYC field agent to ensure compliance to NCC (Nigerian comminucation commission) standards for sim registration.
Documentation of liabilty letters of both solen and damaged KYC kits and accessories from channel partners and field agents.
Monitor KYC kits activity and sim registration activity accross rural and urban terrtory in River state.
Recruit and train prospective KYC sim registration agent.
Troubleshoot all faulty KYC kits and escalate non responding to the repair expert.