Ifeoma
Personal data and contacts will be open only to employers with access to CV database
Analyst
Job Type: Full-Time

Education

From 0 to 2007
University of Jos, Plateau State
No added languages

Experience

Front Desk/ Admin staff
Sunmart Global Logistics 12 abibioki Street off oando filling station Lagos island lagos state
January 2011 - Present Day (6 years 4 months)

Responsibility:

  • Providing exceptional customer service to guests
  • Monitoring property occupancy and manage routine operations( this involves administering company policies fairly and consistently, and completing all related documentation in accordance with the facility's standard operating procedures)
  • Interacting with both customers and other company staff on a daily basis and providing them information by telephone, in written form, through mail or in person.
  • handling complaints, settling disputes and resolving grievances and conflicts with customers
  • Provide support for customers facing challenges with a company's products or services.
  • Have the knowledge to answer most client questions or be able to refer them to the people that do have the answers.
Costomer service
Airtel nigeria
January 2010 - November 2010 (11 months)

JOB DESCRIPTION:

  • Sensitizing customers on company’s product
  • Simcard registration
  • Listening to customers complains’ and reassuring them of the willingness to solve their problem, so they can enjoy the services
Marketer
Oceanic Bank PLC
April 2008 - March 2009 (11 months)

JOB DESCRIPTION:

  • Marketing Bank Product to Customers
  • Attracting Investment to the Bank
  • Developing Relationship with the prospective clients
  • Packaging of Loan for customers