Call center representative
January 2011 - March 2013 (2 years 3 months)
Providing solution to customers issues using various applications
• Such MNSAT, Telecommunication and Billing Systems (TABS) and escation via Remedy for further resolutions where applicable.
• Marketing and Promotion of brands to clients.
• Identiy customer need
• Receive and respond to customer need
• Ability to work under pressure
• Good communication skil