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Abiola
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Biostatistician/ health information advisor
Job Type: Full-Time

Education

From 0 to 2011
University of Ibadan, Ibadan, Oyo State
From 0 to 2006
Federal polytechnic Ede, Osun State
No added languages

Experience

Database Manager/Customer Service Supervisor
Isalu Hospitals Limited, Ogba, Lagos
January 2011 - Present Day (6 years 4 months)
  • Maintaining and Updating Customer Databases
  • Providing positive and effective customer service and contributes to teamwork within and between departments, divisions, and other organizations (Health Maintenance Organizations),
  • Ensuring easy access of enrollees to primary health care and calling the HMO’s for authorizations/approvals when there is a need for secondary health care.
  • Taking records of vital statistics such as the birth, disease occurrence rates.
  • Making & Answering phone calls from internal & external callers.
  • Maintaining customer records by properly updating their account information.
  • Handling of complaints & dissatisfaction and resolving problems coming from patients and other hospital clients.