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Ebere
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Branch management 600 000
Job Type: Full-Time

Education

From 0 to 2006
Federal University Of Technology Akure
From 0 to 1998
University Of Nigeria Nsukka
From 0 to 1992
Emmanuel College Owerri
No added languages

Experience

Branch Service Head/ Branch Manager
Access Bank Plc
February 2012 - February 2013 (1 year 1 month)
  • Ensuring excellent branch service delivery • Overall supervision of branch operations/staff
  • Administration and Protection of bank’s assets • Measure compliance with service standards
  • On the job training of branch staff • Branch compliance officer• Risk assessment and reporting
  • Preparation of Budgets and Overhead costs planning • Review and reconciliation of ledger accounts
  • Customer complaint resolution• Monthly Branch service review assessment/reporting
  • Marketing of bank’s products and services• Staff appraisal and performance assessment.
  • Branch Business Manager •Branch P&L Management •Initiation of New Marketing strategies

•Credit management •Customer relationship management •Branch Treasurer •Rendering of reports to management as requested •Cheque confirmation •

Branch Head of Operations
Intercontinental Bank Plc
April 2008 - February 2012 (3 years 10 months)

Responsibilities:

  • Ensuring excellent branch service delivery • Overall supervision of branch operations/staff
  • Administration and Protection of bank’s assets • Measure compliance with service standards
  • On the job training of branch staff • Branch compliance officer• Risk assessment and reporting
  • Preparation of Budgets and Overhead costs planning • Review and reconciliation of ledger accounts
  • Customer complaint resolution• Monthly Branch service review assessment/reporting
  • Marketing of bank’s products and services.

Achievement:

Branch Service Excellence Award

Cash Officer
Intercontinental Bank Plc
June 2007 - April 2008 (10 months)

Responsibilities:

  • Supervision of Front, Bulk and Merchant Teller • Vault/Cash Management • ATM management (On site and Offsite) • Back-up to Branch Operations Manager • Call over supervision• E-banking products pin issuance
Head Transaction support Unit (Central Clearing)
Afribank Nigeria Plc
March 2004 - June 2007 (3 years 4 months)

Responsibilities:

  • Afri bank / 4 Non settlement Banks (NSB) Clearing Rep.
  • Handling clearing/ Direct credit Cheque, House Cheque & Non ICB branches clearing Cheques• Daily Transfer/ Monitoring of NSB position• Caution notices, Daily balancing of Accounts, handling return Cheques, Micro filming & MICR post encoding • Monthly returns on clearing accounts •Supervise/coordinate activities of Transaction Support Officers• CBN account reconciliation.

Achievements:

Detected fraudulent draft of 4,000,000 through CBN clearing.

Head Customer Service
Afribank Nigeria Plc
September 2003 - March 2004 (7 months)

Responsibilities:

  • General/Customer’s enquiries; Draft issuance, Repurchase/Cancellation; Funds Transfer• Account opening• Cheque requisition. • Monthly returns• Returns on VAT, WHT, PAYE to Government.
Teller
Afribank Nigeria Plc
March 2003 - September 2003 (6 months)

Handling Branch/Inter branch online Cash Deposit & Withdrawals

  • Balancing of Daily cash transaction.Paydirect platform transactions processing.
  • Transaction call over
Cabin Crew
Bellview Airlines Limited
July 2002 - March 2003 (9 months)

Maintaining Safety and Hospitality of passengers and crew members on Board Boeing 737 and DC-9 Aircraft