EKO
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Branch service head
Job Type: Full-Time

Education

From 0 to 2009
BAYERO UNIVERSITY, KANO
From 0 to 2001
BENUE STATE POLYTECHNIC, UGBOKOLO
No added languages

Experience

BRANCH SERVICE HEAD
INTERCONTINENTAL/ACCESS BANK PLC
September 2005 - February 2012 (6 years 6 months)

Access Bank Plc 2011- 2012

Supervises branch operational activities.

Champion Excellent Customer service delivery

Ensure proper reconciliations of General Ledger accounts.

Intercontinental Bank Plc:

Cash Officer/Branch Head of Operation 2010 - 2011

Daily balancing of Branch Vault Cash

Supervises all Cash Teller and Cash Unit

Handles ATM operations and daily reconciliation

Customer Service Officer 2009 – 2010

Customer care and service

Customer account opening

Customer ATM Card custodian

Customer information custodian

Fund Transfer/Clearing Officer 2007 – 2009

Accounts and General Ledger Reconciliation

Inward & Outward Clearing

Manager’s Cheque Issuance

Inter-account Transfer (Local & Int’l Transfer)

I-Cash transfer (Local & International)

e-payment & NEFT system

Transaction Service s (remittances & 3rd party payment-salaries)

Collections (FIRS, PHCN, Cash card loading, DSTV payments, e.t.c)

Booking of TODs, IGFs and Loan within branch

Western Union transfer

Cash Teller/ Merchant Teller 2005 - 2007

Supervision of Bulk tellers

Branch cash Management Officer

Cash paying Teller

Cash Deposit Teller