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ifeoma
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Budget manager
Job Type: Full-Time

Education

From 0 to 2008
university of calabar cross-river state.( masters degree).
From 0 to 2000
Abia state university uturu okigwe Abia State.(B.A, LIBRARY SCINECE/ENGLISH.
From 0 to 1995
OWERRI GIRLS SECONDARY SCHOOL OWEERI,IMO STATE.
No added languages

Experience

CUSTOMER SERVICE OFFICER.
FIDELITY BANK PLC.
July 2006 - Present Day (10 years 9 months)

Example:

Submitting of regular reports on the activities of customers on a weekly basis.

Attending to customer’s enquiries and giving prompt feedback.

Identifying the customers’ needs and attending to them promptly.

Drafting minutes of meeting for the Branch.

Attending to general banking needs of the customers.

Ensuring the safe keeping of customers documents.

Ensuring that customers get quality service so as to have good value for their money,

Account opening, and general account maintenances.

ATM Custodian Account Opening and Documentation Signature Verification Reactivation of Dormant Accounts Safe Custody of Mandate Files Issuance of Cheque Books Monthly Rendition of Statements of Accounts Account Status Maintenance Customers’ enquiries and Complaints Stop Payment Orders Change of Signatories/Signatures Status Enquiries

Issuance of reference letters to customers.

Setting up standing order instructions.

Account Closure

E-Champion- Activation of online/internet banking & S.M.S banking.

BRANCH CO-ORDINATION UNIT.

A. Updating of staff profile list

B. Compiling of candidates for interview.

C. Staff re-deployment & posting.

D. General Branch Welfare.

Personal assistant to the M.D
Churchbells Pharmaceuticals, No 24 creeck Road Apapa, Lagos.
June 2005 - June 2006 (1 year 1 month)

DUTIES:

A. Receiving of Phone calls.

B. Attending to Visitors.

C. Preparing minutes of meeting.

D. Every other Job functions assigned to me by the M.D and my other supervisors.

Librarian(Company Library)
Ajaokuta steel company ltd(NYSC)2003
January 2002 - January 2003 (1 year 1 month)

DUTIES:

A. Dissemination of information to the Library Users.

B. Arranging of Book shelves.

C. Updating of list of Books in the Library.

D. Ensuring there is condusive atmosphere in the Library rooms.

E. Providing up to date list of books.

F. Submitting Daily /weekly and monthly reports of the library users.