Total customer care.
Developing customer satisfaction strategies.
Handling business intelligence.
Co-ordinating the department’s functions.
Generating weekly report to management.
Co-ordinating/Conducting monthly customer satisfaction survey & collating feedback.
Opening of Account.
Giving out Atm and Statement of Account to customer.
Attending to customer complains.
Closing of Account.
Putting Debit Blocked to Customers Account.
Adding Signatory to Customers Account etc.
To face challenges as a growth process to develop a professional career and make positive contribution to success of a dynamic organisation that recognise and encourages individual contributions, integrity, honesty and hard work.