brought in and tracked over 1000 vehicles .
Received and Checked in Guest
Liaise with the bell desk to deliver luggage to the rooms
Note requests for wake-up calls, transport arrangements and other general enquiries
Settle guests’ complaints with tack and diplomacy
Communicate with other departments regarding group and VIP check -ins
Supervised housekeeping staff
Made reservations for client
Address and proffer solutions to customers complaints.