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Abiola
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Business process analyst 200 000
Job Type: Full-Time

Education

From 0 to 2011
Birmingham City University, United Kingdom
From 0 to 2010
Birmingham City University, United Kingdom
From 0 to 2007
University of Lagos, Nigeria
From 0 to 2000
Abeokuta Girls Grammar SChool
No added languages

Experience

Business Analyst: Customer Insight
Royal Bank of Scotland, United Kingdom
March 2012 - April 2013 (1 year 2 months)

Documentation of Functional and Non-functional requirements in a Business Requirement Document.

Business process re-engineering, by identifying processes, analyzing as-is process, designing to-be process, testing and implementing to be process.

Identified, researched, investigated and conducted root cause analysis to define opportunities for market process improvement.

Mapped out business processes across the organization using unified model language (UML) techniques like swim lanes, use cases, data flow, activity diagram and class diagrams.

Market Insight Analyst
Lloyds TSB, UK
May 2011 - February 2012 (9 months)

Defined target market and opportunities within them.

Responsible for the development of client reports on current trends

Communicate market research insight to influence business decisions.

Create industry economic outlook.

Trade/Sales Analyst
Network 3 Telecomms, United Kingdom
April 2010 - March 2011 (1 year 1 month)

Provide reports and analysis On a wide range of performance -related measures for management and sales/IT teams.

Identified and made recommendations for sales productivity enhancement.

Analyses customer business requirements, designed telecommunication solutions and participated in proposal development.

NYSC
Sam Oyemade & Co. Chartered Accountants
February 2008 - February 2009 (1 year 1 month)

Business plan and development management of small and medium scale companies.

Elicited and designed internal control system for cash based companies.

I documented requirements in Business Requirement Document and Functional Specification Document.