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18 June

Business/Shop Manager

Purple Pulp Limited Verified This company is verified, legitimate and trustworthy. It checked and approved by Job.naij Team.
City:
Lagos
Salary:
Job Type:
Full-Time
Experience:
3 years

Job Description:

  • To manage all aspects of day to day store operations to ensure that customers and business expectations are met and/or exceeded within the business strategy.
  • You are also responsible for creating brand visibility and managing same by creating a lasting impression on the consumers.

Responsibilities:

  • Ensure store/outlet is open for business as scheduled.
  • Ensure store appearance and presentation is maintained in line with the company’s operational policy and procedure.
  • Develop and enrich the customer’s experience.
  • Recommend sales strategy in line with local customer behavior and/or trends in order to ensure that all set sales targets are met.
  • Monitor delivered merchandise, ensure stock taken is accurate and maintain reorder level
  • Manage and record daily sales figures.
  • Prepare and send scheduled reports.
  • Keep accurate records of store goods, sales figures, requests, discounts and markdowns.
  • Manage and maintain customer database.
  • Keep customers abreast of store products, discounts etc and manage orders.
  • Manage store expenses, avoid waste of company resources, be alert for securities breaches like customer theft Ensure adherence to the company’s security policies and procedure.
  • Ensure the effective, efficient and prompt delivery of service to internal & external customers.
  • Effectively manage own team to ensure store/outlet sales targets are met.
  • Support external consultants/vendors on all store/outlet exercises e.g. stock takes, appraisals Identify brand-building areas and develop execution strategy.
  • Ensure brand communication for areas of responsibility are consistent with the company and brand positioning.
  • Develop and implement media planning, buying, and innovation strategies.
  • Coordinate and manage content management and information sharing among departments, outlets and external customers.
  • Provide design and direction for collateral, web, product packaging, and other visual communications media for the company.
  • Help promote uniformity and consistency of brand.
  • Travel from time to time to other stores.
  • Other duties as assigned by management.

E-Commerce:

  • Prepare, co-ordinate and execute the online acquisition strategy.
  • Drive customer acquisition, retention and ROI across all key marketing channels and manage related budgets.
  • Data analysis; understand and report on all website / marketing effectiveness and customer.

Requirements:

  • A good BSc in related field.
  • 3-5 years work experience in similar role.
  • Must be E-Commerce savvy.
  • Must be comfortable with Information Technology and proficient in MS Office.
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Business/Shop Manager (Lagos)
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