BAMBO
Personal data and contacts will be open only to employers with access to CV database
Call cenre representative 120 000
Job Type: Full-Time

Education

From 0 to 2011
LAGOS STATE POLYTECHNIC(HND)
No added languages

Experience

CUSTOMER SERVICE OFFICER
UNITED BANK FOR AFRICA
February 2008 - Present Day (9 years 6 months)

Ensure effective and timely .service delivery to customers at all customer service units.

Ensure a customer friendly disposition at all times

Review account opening documents and ensure timely opening of the accounts on the system for all requests with the required documents or with the appropriate deferrals.

Ensure prompt TAT in line with service level

Ensure timely preparation and rendition of reports to internal and external parties as required from time to time.

Timely acknowledgement of MICR cheque issued on the system

Processing customers’ Cheque and card requests, including ultimate delivery to the customer

Accounts management and reactivation

Ensure timely and accurate processing of standing instructions

Ensure timely responses to reference letters

Print off-cycle customers’ statements for properly authorized requests and ensure charges are Taken.

Ensure effective utilization of physical assets at the customer service unit(file cabinets, till boxes