patience_o
Personal data and contacts will be open only to employers with access to CV database
Call. center officer 150 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2005
Lagos State Polytechnic Ikorodu
No added languages

Experience

customer care officer
Pathfinder International Nigeria Limited(Contracted to Aero Contrators Nigeria Limited)
May 2010 - Present Day (7 years 1 month)

o Handling customers request via telephone with respect to rescheduling of flights

o Rebooking of passengers during flight delays and cancellation

o Make reservations and advise on reservation status on or before flight departure

o Ticket sales and lodgements

o Preparing tickets sales reports

o Reconciling tickets sales and lodgements

o Handling passengers requests and ensuring that tickets are issued out promptly and accurately

o Reconciling excess luggage payments and lodgements

o Handling customers refund requests