Administering and troubleshooting the company's IP network as part of a team of Network Engineers.
While at ExWhyZee Technologies, I developed a script for testing network layer reachability. The script saved engineers valuable time in tracking down unreachable IP addresses during troubleshooting.
Responsible for troubleshooting computer hardware failure and software malfunctions.
Dealing with trouble reports as a first responder and escalation unresolved issues to more experienced Technicians.