27 February 2013

Client Services Officer

Does Not Matter

Primary Responsibility: Handle transactions and answer customer queries; decipher customer needs and offer the best solution based on company policies; effectively communicate ideas, suggestions and answers; refer customers to people who specialise with the type of problem or query they present; offer upgrades and new banking services or products

Qualification and competence

* HND/BSc in any discipline

* Prior experience in similar role in a financial institution or a service driven environment

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