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Ndidiamaka Priscilia
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Client relationship officer
Job Type: Full-Time , open to relocation

Education

From 0 to 2009
Anambra State University, Uli.
No added languages

Experience

Client Relationship Officer
MFI Office Solutions African Limited
August 2011 - Present Day (5 years 9 months)

 Identify new business opportunity.

 Manage and provide assistance in managing or maintaining accounts of strategic clients.

 Ensure clients’ demands to be satisfied

 Receive and answer calls from the clients or client service units in relation to the clients’ requests or questions

 Ensure that clients know to use the services and provide assistance if necessary

 Answer the clients’ questions and ensure their problems are resolved; conduct follow-up tasks

 Check and identify accounts that are likely to become a bad debt or “zero balance” account and contact the clients to retain them

Business ANALYST
Akintola Williams Deloitte
April 2010 - March 2011 (1 year )

 Data Analysis

 Researches client organization's industry and competitive position

 Project support /administrative functions

 Assists in the collection and consolidation of required information and data.