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CHIKAODILI
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Compliance & risk
Job Type: Full-Time

Education

From 0 to 2004
Federal University of Technology Owerri, Imo State
No added languages

Experience

SUPERVISOR RISK ASSESSOR /QUALITY CONTROL/ASSURANCE EXECUTIVE
Mayfair Brokers Limited
April 2012 - Present Day (5 years 1 month)

SUPERVISOR RISK ASSESSOR

1. Ensured that staffs complied with the company’s policies

2. Involved in Risk and compliance evaluation activities

3. Educated staffs on the significance of Risk at their work stations

4. Coordinated investigation of various types within the department/ organization

5. Assessed all the business unit calls to ensure compliance

6. Assessed Presenters performances after each presentation/ Training

7. Timely resolution of client(s) various queries

8. Developed training topics and trained staffs

9. Developed weekly/monthly reports on activities carried out with feedback to the Group Head

10. Conducting research to evaluate the severity of risk on certain company decisions and policies

11. Participated in management meetings

QUALITY CONTROL/ASSURANCE EXECUTIVE

1. Ensured steady quality performance within the organization

2. Focused on quality process coordination and generating reports

3. Established a culture of quality assurance in every department

4. Auditing the transaction report of all the business Unit

COMPLIANCE AND RISK ADMINISTRATOR
IFA NIG LTD (SUB OF CLIENTIELE LIFE SOUTH AFRICA)
July 2010 - July 2011 (1 year 1 month)

1. Ensuring staff compliance with company’s policies

2. Risk and compliance evaluation activities

3. Educating staffs through the Management team the significance of Compliance & Risk

4. Managed mystery shoppers activities

5. Timely resolution of client(s) queries, etc

6. Developed weekly/monthly reports on activities carried out with feedback

7. Monthly computations of Presenters payment schedule

8. Coordinated investigation of various types within the department and (or) company

9. Assessed all the business unit calls to ensure compliance

10. Assessed Presenters performances after each presentation

11. Managed and developed strategies in ensuring that discrepancies, duplication of names with

phone numbers and improper presentations were reduced to its minimal rate

12. Conducting regular internal audit of various departmental activities

OPERATION ADMINISTRATOR-NEW BUSINESS
IFA NIG LTD (SUB OF CLIENTIELE LIFE SOUTH AFRICA)
July 2008 - July 2010 (2 years 1 month)

1. Developed strategies of ensuring timely capturing of clients application form

2. Maintenance of a high quality rate in accordance with a set productivity rate

3. Verification of details on insurance application forms submitted by clients

4. Outbound calls to clients in order to resolve their queries

5. Marketing awareness campaign

SALES EXECUTIVE
JIREH MARKETING NIG. LIMITED
January 2008 - June 2008 (6 months)

1. Daily reviewing, monitoring of sales performance

2. Computation of sales analysis

3. Increase in the growth of the market size