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Sunny
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Compliance/enterprise risk manager 5 000 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2004
Kaduna Polytechnic
From 0 to 2012
Institute of Operational Risk UK (CMIOR)
From 0 to 2012
Certified Risk and Compliance Management Professional. USA (CRCMP)
From 0 to 2013
Association of Certified Fraud Examiners (ACFE)
No added languages

Experience

Team Lead Compliance and ERM officer Benefit Processing Dept
Leadway Pensure PFA
January 2006 - Present Day (11 years 5 months)

Compliance /Risk Officer Leadway Pensure (Lagos) Oct. 2011 – Present

Interprets organization’s policies and ensure total compliance by employees.

Identify risk events, capture them in risk register, blow whistle where necessary and manage them within the organizations risk appetite.

Prepared operational and risk reports for management analysis.

Ensure that processes put in place work to achieve objectives.

Identified key risk events and proactively put in place measures to avoid it.

Advised management of key loss prevention programs.

Ensured relevant information is effectively communicated up down using a timely medium.

Ensured pension funds are invested accordingly to regulators requirement. Dispatched all correspondence to regulators as at when due and avoided penalties.

Developed and presented enterprise risk management framework to management.

Team Leader Leadway Pensure (Lagos) Jan. 2010 – Oct. 2011

Benefit Processing Unit/NSITF Contributions Transfer unit

Verification of payment schedule and applications before paying out through our automated system - National Pension Commission (PenCom)

Investigate request for change of Bank Account details by Retirees.

Sending of payment notification letters for payment made within the month

Generate a report payment made (Withdrawal) to head Benefit Processing Department.

Monitor all activities/tasks in the Benefit Admin. Processing unit to ensure completion and achieve targets.

Evaluation of processes periodically for appraisal and perform carry survey on Retirees needs and requirement.

Develop effective measures and monitoring systems that indicate progress and also determines area of priorities with set targets.

Maintaining sound relationship with clients and PenCom

Escalate where necessary issues that requires a third party resolution.

Confirm Clients account status on Trustfund and PenCom's websites.

Forward all transfer applications to PenCom for approval.

Ensure that applications when approved, contributions are transferred to clients account and they are notified via SMS alert.

Team Leader Leadway Pensure PFA (Lagos) Mar. 2006 – Jan. 2010

Customer Service Officer

Receiving complaint from clients via e-mails and telephone calls. (Request for welcome packs, statement of accounts, account breakdown )

Log complaints based on categories and priorities

Resolve complaints meet set deadline.

Forward complaints to other department when they cannot be resolved immediately.

Ensure good turnaround time when resolving complaints.

Ensured the management that resolution was carried out in compliance with strict guidelines

Ensured the accuracy of report generated for my superiors' use.

Additional information

About Me

Dear Hiring Manager,

REF: (Risk and Compliance officer)

I came across your advert on jooble.com

I am very passionate about building good, long-lasting career in your organization.

I am motivated, proactive, creative, innovative and reliable, and can give vital ideas to improve other areas of the organization.

The courses/Training I have attended, the professional exams passed and my current job has exposed me to relevant issues. I am therefore certain that together with other team members, management expectations can be exceeded with service that sells.

Thank you for taking the time to consider this application and I look forward to hearing from you soon.

Yours sincerely,

Sunny Ehizojie Uwague