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Richard
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Computer Engineer 150 000
Job Type: Full-Time

Education

From 0 to 2008
University Of Lagos
From 0 to 2000
Saint Gloria College
From 0 to 1998
Gideon Comprehensive High School
No added languages

Experience

Technical Consultant
1st Intellit Solutions Limited
July 2008 - Present Day (8 years 10 months)
  • Act as a Technical Accounts Manager (TAM) and Enterprise Infrastructure Consultant
  • Application of Microsoft solutions and operations framework.
  • Provides Consultancy on Enterprise Infrastructure to clients on networks and Microsoft technology, clients are usually between 50 – over 5, 000 users that can be spread over different geographical locations.
  • Liaise directly with Microsoft premier support team whenever escalation is required to Microsoft or whenever a higher level of consultancy is required.
  • Responsible for driving Service Level Agreements between my organization and our clients.
  • Technology review and presentation.
  • Troubleshooting and resolving network infrastructure issues.
  • Planning, deployment and management of network infrastructure solutions and services.
  • Outsource Support / I.T Support.
  • Monitoring, maintaining and managing Domain Controllers/Active Directory.
  • Client training / support (proactive and reactive)