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onajite
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Consultant customer service
Job Type: Full-Time

Education

From 0 to 2007
UNIVERSITY OF BENIN
No added languages

Experience

Customer Care Executive
Airtel Nigeria
March 2011 - October 2012 (1 year 8 months)

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solution. Interface daily with internal partners in accounting, field service, new business, operations and consumer affairs division.

Head Teacher/ Mistress
Little Lamb School
September 2010 - February 2011 (5 months)
  • Recruit and hire staff for the school.
  • Carried out accounting, teaching, and administration within the school.
  • Liaised with Ministry of Education office on a regular office over maintaining school standard and other requirements.