VICTOR
Personal data and contacts will be open only to employers with access to CV database
Credit/marketing
Job Type: Full-Time

Education

From 0 to 2001
FEDERAL POLYTECHNIC, NEKEDE OWERRI
No added languages

Experience

credit/relationship manager
FIRST BANK OF NIGERIA PLC
April 2010 - Present Day (7 years 1 month)
  • Understand the customer’s financial needs & expectations and match to product & service offerings as a platform for strengthening the relationship and growing revenues
  • Develop and successfully implement action plans to achieve goals & targets
  • Win new accounts
  • Resuscitate dormant relationships.
  • Generate liabilities and create good quality risk assets
  • Cross sell the bank’s other products and services for effective yield
  • Risk asset appraisal, disbursement and monitoring, ensuring adherence to Risk &Compliance requirements
  • Ensure the achievement of monthly and annual targets
  • Prepare call memos and provide timely and accurate reports in prescribed formats
  • Promptly resolve client issues, interfacing with other internal departments and escalate where necessary
  • Ensure zero tolerance for service failures
  • Collaborate with product specialists to provide the right products to meet customer needs, making joint marketing calls when necessary
  • Liaise with other Business Units or Subsidiaries to ensure that the customer’s full range of product needs are met
  • Ensure product performance tracking & monitoring
  • Remain abreast of market, industry and regulatory developments to contribute to the enhancement of the business, products & services
  • Regular scanning of the operating environment and beyond for emerging business opportunities, trends and threats
  • Periodically monitor account performance
  • Supervise assigned Marketing Associate
  • To support the bank in increasing market share and revenues in the affluent and SME customer segment through acquiring new customers and increasing share of wallet with existing customers
RELATIONSHIP OFFICER
INTERCONTINENTAL BANK PLC
October 2005 - April 2010 (4 years 6 months)

marketing/credit officer