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Rose-Justin
Personal data and contacts will be open only to employers with access to CV database
Custome care 50 000
Job Type: Full-Time

Education

From 0 to 2005
Ibadan Polytechnic
No added languages

Experience

Customer care
Browser Based Network LTD
March 2011 - November 2012 (1 year 9 months)

 Interact with diverse customer base in person and telephonically

 Online live chat with customers, responding to queries and sales orders

 Provide detailed information on services and products (Bulk SMS) to customers

 Recommend service and product options to meet customer needs

 Deliver prepared sales scripts to persuade potential customers to make purchases

 Data entry and maintenance of existing/potential customer data bases

 Process orders, forms and applications

 Follow up customer calls where necessary

 Maintain records of telephonic interactions, orders and accounts.