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ADAOBI TRICIAN
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Customer Care Specialist
Job Type: Full-Time

Education

From 0 to 2011
LAGOS STATE UNIVERISTY
From 0 to 2010
college of aviation and management studies -petroleum management
From 0 to 2012
Institute of professional Managers/administrators (IPMA)–Associate member
From 0 to 2012
Institute of Public Management (IPM)—Associate member
From 0 to 2001
Eko Girls Grammar School okota,Lagos State
No added languages

Experience

ASSISTANT SALES MANAGER
BANARLY GROUP
February 2010 - Present Day (7 years 1 month)
  • Managing daily sales of customers and Develop and monitor operational sales strategies in conjunction with the Business Development Manager
  • Managing overall Sales revenue, margin, base costs and orders goals in a manner that fulfills business goals, while maintaining focus on high impact opportunities
  • Collect data and establish forecast on new upcoming sales project
  • Developing influential relationships with customers and stakeholders at all levels and develops strategies to win profitable business from those customers.
  • Resolve customer queries on and respond to their requests.etc.

Administrative support on customer issues and supplies .

Enlighten and educate customers on new products and initiatives.

Receive customers call for bookings or complaints ensuring communication is clear, concise and polite.

Follow through on customer queries ensuring prompt resolution and feedback.

Additional information

About Me

· Microsoft Office -BASE CERTIFCATE IN DESKTOP PUBLISHING –NIIT

· Microsoft Office PowerPoint- BASE /ADV.CERTIFCATE IN DESKTOP

PUBLISHING –NIIT

· Microsoft Windows Operating System of Microsoft dynamics Navision