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Customer Care Specialist
Job Type: Full-Time


From 0 to 2005
University of Nigeria Nsukka
No added languages


customer service
Oceanic bank plc
March 2007 - December 2009 (2 years 9 months)

Runs active customer support to ensure that all customer issues and needs are attended to and resolved adequately. Outstanding reports and proper documentation of customers document, reports and attending to customers requests. Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.Refer unresolved customer grievances to designated departments for further investigation. And attending to incoming and outgoing mails