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idiyeli
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Customer Care Specialist 100 000
Job Type: Full-Time

Education

From 0 to 2012
Obafemi awolowo university
From 0 to 2002
Federal University Of Technology Akure
No added languages

Experience

customer service officer
ecobank nigeria plc
November 2006 - February 2012 (5 years 3 months)

Ensure prompt delivery of customer service, maintain excellent relations, good and professional image of the bank at all times

 Attend to customer enquiry and requests

 Ensure regular and Adhoc

Correspondence with customers

 Encode and decode tickets to and for

Branches

 Ensure mandate files are properly

Updated and filed

 Responsible for safe custody of items

Found within the banking hall and safe Delivery of same to customers

SUCCESSES :

pioneer head customer service officer for college road branch

"A" rating during audit exercises

2 TIME AGM BOPS commendation on excellent service delivery on mystery shopping visit

Production manager
UNIBEN WATER FACTORY
November 2003 - August 2004 (10 months)

Responsibilities : Ensure that all batches of water produced meet the quality requirements.

successes : Set up quality control department/ pioneer quality control officer

Nafdac routine certification test passed, thus making water one of the preferred brands in Edo state.















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