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Customer Care Specialist 100 000
Job Type: Full-Time


From 0 to 2012
Obafemi awolowo university
From 0 to 2002
Federal University Of Technology Akure
No added languages


customer service officer
ecobank nigeria plc
November 2006 - February 2012 (5 years 3 months)

Ensure prompt delivery of customer service, maintain excellent relations, good and professional image of the bank at all times

 Attend to customer enquiry and requests

 Ensure regular and Adhoc

Correspondence with customers

 Encode and decode tickets to and for


 Ensure mandate files are properly

Updated and filed

 Responsible for safe custody of items

Found within the banking hall and safe Delivery of same to customers


pioneer head customer service officer for college road branch

"A" rating during audit exercises

2 TIME AGM BOPS commendation on excellent service delivery on mystery shopping visit

Production manager
November 2003 - August 2004 (10 months)

Responsibilities : Ensure that all batches of water produced meet the quality requirements.

successes : Set up quality control department/ pioneer quality control officer

Nafdac routine certification test passed, thus making water one of the preferred brands in Edo state.