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Okolie Chidi
Personal data and contacts will be open only to employers with access to CV database
Customer Care Specialist
Job Type: Full-Time

Education

From 0 to 2010
University of Calabar
From 0 to 2003
Gbenoba Grammar School, Delta State
No added languages

Experience

Medical Records Officer
Kupa Medical Centre, Ajao Estate- Lagos
February 2013 - Present Day (4 years 1 month)
  • Front desk management, Out- patients’ record management, and other special services rendered to miscellaneous patients account.
  • Database management to secure patients case file, identify/ verify HMO enrollees, and proper determination of enrollee entitlement especially for secondary services.
  • Processed referral notes for specialist consult, and derived pre-authorization codes from Health Maintenance Organizations for the said consult, and other secondary healthcare services.
  • Processed monthly claim forms, and compiled enrollee encounter data to obtain payment from companies and Health Maintenance Organizations
Agric. service Officer
State Ministry of Agriculture and Natural resources, Ebonyi State
March 2011 - February 2012 (11 months)
  • Timely arrangement and stocking of Agricultural inputs
  • Input quality control
  • Arranged timely supply of inputs to farmers in the district.
Customer Manager
Favours Cyber and systems, Ipaja- Lagos
March 2010 - February 2011 (11 months)
  • Fostered flow process of services, so that both Customers and Company get their fair value.
  • Database management and direct marketing process to communicate new and existing customers about the company’s new products and services.