RUTH MGBEODICHINMA
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Customer Care Specialist 90 000
Job Type: Full-Time

Education

From 0 to 2009
University of Ibadan (U.I), Oyo State 2005-2009
No added languages

Experience

Front desk officer
 Nipasen Realty Limited, Lagos State
August 2010 - Present Day (6 years 9 months)
  • Ensuring the receipt is delivered to customers
  • Documentation of payment in the register book
  • Creation of staff pay-roll
  • Receive incoming calls and pass it to appropriate channels.
  • File customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Refer customer complaint to designated departments for investigation.