Front desk officer
Nipasen Realty Limited, Lagos State
August 2010 - Present Day (6 years 9 months)
- Ensuring the receipt is delivered to customers
- Documentation of payment in the register book
- Creation of staff pay-roll
- Receive incoming calls and pass it to appropriate channels.
- File customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Refer customer complaint to designated departments for investigation.