OKIEMUTE AGGREH
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Customer Care Specialist 70 000
Job Type: Full-Time

Education

From 0 to 2009
DELTA STATE UNIVERSITY, ABRAKA.
Languages:
English Fluently

Experience

CUSTOMER CARE REPRESENTATIVE
NOKIA CARE
January 2012 - Present Day (5 years 6 months)

DUTIES:

COLLECTION AND DIAGNOSIS OF FAULTY PHONES FROM CUSTOMERS, DATA ENTRY, PRICE NEGOTIATION FPR REPAIRS OF CUSTOMER'S PHONES, MAKING AND RECIEVING CALLS TO AND FROM CUSTOMERS IN CASE OF ANY ENQUIRIES.

SUCCESSES:

INCREASED CUSTOMERS SATISFATION, AND A POSITIVE PROFIT MARGIN

Additional information

Referees
Captain Nathaniel Evuarhere and Dr Peace Urhole
Certificates, Courses, Trainings
WAEC NECO BSC NYSC