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OLUBUNMI BOLANLE
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Customer Care Specialist 50 000
Job Type: Full-Time

Education

From 0 to 2008
Federal University of Technology Akure,Ondo state
From 0 to 2000
Estate Grammer School Illupeju Lagos
No added languages

Experience

Teller
Access Bank,Ikeja Lagos
October 2011 - December 2011 (4 months)

Responsibilities;

Provide solutions to all customer related issues.

Collect cash from customers

Handling customers complaints and enquiries

Confirmation of customers cheques

Build,maintain and manage customers relationship

Achievements;

Managed customers relationship and this earned the commpany more customers as people patronize places where their complaints are heard and acted on.

Attended to customers needs and complaint professionally.

Data capture Officer
Stanbic IBTC Pension Manager,Lagos
May 2011 - September 2011 (5 months)

Responsibilities;

Capture of client details into the data base

Scanning of client forms for verification process

Verification of client information in the database

Call over of client information after verification

Updating client information on the system

Achievements;

Met the needs of customers

Made sure there was no mixtake when updating clients information

Managed customers relationship and this earned the company more customers

Food Analyst
Flourmills of Nigeria Plc,Lagos State
April 2007 - September 2007 (6 months)

Responsibilities;

Chemical analysis on raw materials,flour samples and finished products

Microbiological Test on Water,Raw materials, and finished products

Attend to customers to meet their needs.

Achievement;

The rejection of company's product was reduced due to careful analysis of the product

Customers satisfaction was increased

Boost the moral of the employees and reducing the cost of production

Major team player to achieve departmental target.