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Chineze
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Customer Care Specialist 85 000
Job Type: Full-Time

Education

From 0 to 2006
University of Nigeria, Nsukka
No added languages

Experience

Customer Care Representative
CNSSL
August 2011 - July 2012 (11 months)
  • resolve customers queries in a cheerful manner, ensuring that the customer is satisfied.
  • educate customers properly on existing products and services, cost and duration.
  • record customers details and create service requests for the customers.
  • maintain a good image of the company by giving the customer a sense of belonging, thereby maintaining customer confidence.
  • offer solutions to problems logged in by customers, etc
Client Relations/ Accountant
Ebal Group Of Companies, Jos
November 2008 - July 2011 (2 years 9 months)
  • attend to customers in a timely and efficient manner
  • record daily transactions of the company in the appropriate books.
  • managing of company's imprest/ petty cash book.
  • preparation of periodic financial report for different segments of the company
  • preparation of staff salaries/ remuneration
  • other banking duties such as deposits, withdrawals, inquiries, etc.
  • other administrative duties as may be required by superiors.