Abimbola
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Customer Care Specialist
Job Type: Part-Time

Education

From 0 to 2010
LAGOS STATE UNIVERSITY,LAGOS
From 0 to 2003
FEDERAL GOVERNMENT GIRLS COLLEGE,AKURE,ONDO STATE
No added languages

Experience

contact centre agent(customer care)
GUARANTY TRUST BANK PLC
January 2012 - Present Day (5 years 2 months)

Resolving customer's issues via telephone such as account reactivation,internet banking issues,card application request,reference confirmation and escalating other issues to the appropriate department for prompt resolution.

Promoting gtbank products via telephone.

Delighting customer by resolving their account and card issues promptly.

marketing executive
MUTUAL BENEFIT LIFE ASSUARANCE
October 2011 - December 2011 (3 months)

Marketing of life issuarance policies.

youth corp
UNIVERSITY OF BENIN TEACHING HOSPITAL,BENIN CITY
June 2010 - July 2011 (1 year 2 months)

lecturing OND student in School Of Health Information Management, UBTH