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OLUSANYA
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Customer Care Specialist
Job Type: Full-Time , open to relocation

Education

From 0 to 2006
THE FEDERAL POLYTECHNIC,BAUCHI
From 0 to 2000
GOVERNMENT GIRLS' SECONDARY SCHOOL, KADUNA
No added languages

Experience

SALES ACCOUNT EXECUTIVE
DEES TRAVELS AND TOURS LIMITED
January 2012 - January 2013 (1 year 1 month)

ü Building customers relationship

ü Sales and services of company’s products

ü Clients’ complaints and enquiries management

ü Marketing and sales of company’s products and services

ü Sourcing for contracts and deals

ü Booking clients’ Flight ticket and Hotel reservations

ü Meet with clients’ to negotiate and discuss deals of contracts in order to ensure mutual understanding of the contracts

TELEMARKETING/CUSTOMER CARE OFFICER
HEMINGWAYS SAFARIS AFRICA
May 2009 - August 2011 (2 years 4 months)

ü Sourcing for clients via telephone.

ü Answering inbound and outbound calls.

ü Telephone etiquette.

ü Building customers relationship and sourcing through telephone.

ü Sales and services of company’s products using telephone.

ü Clients’ complaints and enquiries management.

ü Marketing and sales of company’s products and services.

ü Sourcing for contracts and deals via telephone.

ü Booking clients’ appointment and contract deals.

ü Meet with clients’ to negotiate and discuss deals of contracts in order to ensure mutual understanding of the contracts.

ü Lead generation through cold calls.

MARKETING EXECUTIVE
CROWN NATURES NIGERIA LIMITED
November 2008 - April 2009 (5 months)

ü Acquiring Client for the Company’s’ product and Services.

ü Creating product awareness via marketing strategies.

ü Clients’ complaints and enquiries management.

ü Attending meeting with the MD in order to meet and achieve the organizational goal within the limited time span.