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TOLULOPE
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Customer Care Specialist
Job Type: Full-Time

Education

From 0 to 2008
OLABISI ONABANJO UNIVERSITY
No added languages

Experience

Administrative Supervisor
ADETOYE ILORI & CO ( Chartered Accountants)
May 2010 - October 2012 (2 years 6 months)

 Keeping staff time sheet

 Monitoring movements of staff members

 Procurement and taking charge of office needs

 Liaising with clients as clients’ relations person

 Record keeping

Customer care personnel
SAMSUNG SERVICE PLAZA
September 2009 - April 2010 (8 months)

 Configuration of internet facilities on mobile phones

 Installation and fixing of software/ media facilities on phones

 Manage and oversee the operational functions in the mobile phone collection point

 Work with heads of department and oversee all administration duties for the centre.

 Ensure best practices and methodology in applying quality management

 Ensure all customers receive courteous and efficient service

 Provide prompt solution to customers complains

TEACHER & ADMINISTRATOR
Ministry of Youth and sports (NYSC) Owerri, Imo State.
September 2008 - August 2009 (1 year 1 month)

 Counseling of youths

 Teaching of physics as a subject in Comprehensive Development College Douglas Road, Owerri, Imo State

 Preparation of monthly reports, general information, and recommendations to the Ministry about the school.