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Jacob
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Customer Care Specialist
Job Type: Full-Time

Education

From 0 to 2007
Federal polytechnic Nasarawa
No added languages

Experience

customer care rep
MTN Nigeria
February 2010 - Present Day (7 years 6 months)

during my education and customer relations,client service officer,marketer and administrative related jobs in a printing press and publication company,I have gained strong skills in; evaluating and appraising staffs under me as team lead,setting up and synchronizing administrative policies and events for officials, staff and boards of directors; evaluating incoming and outgoing memos, submitting reports,arrange and harmonize the preparation and submission of synopsis briefs and reports to executives, management and boards of directors. In addition, I am very skilled in preparing agendas, conducting research, accumulating data, and arranging papers for consideration and presentation to higher management, I have also gain experience in transport and logistics as a sales represent/marketer and as a client service executive